Privacy Policy
Adult Ballet Centre®
Last updated: 2026
Adult Ballet Centre® respects the privacy of every person who engages with our studio, website, classes, programs, events and services.
This Privacy Policy explains how we collect, use, store and protect personal information. It is designed to support transparency, trust and care in the way we manage information across our adult ballet community.
Who this policy applies to
This Privacy Policy applies to personal information collected by Adult Ballet Centre® through our website, booking systems, class registrations, enquiries, memberships, programs, events, assessments, communications and other interactions with our studio.
By engaging with Adult Ballet Centre®, using our website, booking a class, joining a program, purchasing a service, submitting a form or communicating with us, you agree to the handling of your personal information in accordance with this policy.
The information we may collect
We only collect personal information that is reasonably necessary for the operation of our studio, programs and services.
This may include:
your name, contact details and date of birth
booking, attendance and membership details
payment and transaction information
emergency contact details
relevant health, injury, mobility or safety information you choose or are required to provide
class level, training history, goals or program preferences
communications with us by email, phone, form, message or in person
website usage information, such as pages visited, enquiry forms submitted or general analytics data
images, video or media content where you have provided consent or where clearly connected to an event, program or promotional activity.
We do not intentionally collect more information than we need.
Why we collect personal information
Adult Ballet Centre® collects personal information so we can:
manage bookings, memberships, enrolments and attendance
deliver classes, programs, assessments, workshops and events
support safe participation in adult ballet training
communicate important information about classes, timetable changes, programs, payments or events
respond to enquiries and provide customer service
process payments and manage accounts
improve our website, services, client experience and studio operations
manage risk, safety, incidents, waivers, insurance and compliance obligations
send relevant studio news, updates or marketing communications where permitted.
Where appropriate, you may unsubscribe from communications at any time.
Health, injury and safety information
Because Adult Ballet Centre® provides physical movement classes, we may collect limited health, injury or safety-related information where it is relevant to your participation.
This information is used to support safe dance practice, appropriate class participation, duty of care, incident response and communication with relevant staff where necessary.
We ask clients to provide accurate and current information about any injury, medical condition, pregnancy, restriction or concern that may affect their ability to participate safely. We also ask clients to update us if their circumstances change.
How we collect information
We may collect personal information when you:
book or attend a class
create an account in our booking system ( C lubworx)
purchase a pass, membership, program or event ticket
complete a waiver, enrolment form, trial form, assessment form or feedback form
contact us directly
join a mailing list
participate in a program, showcase, assessment, workshop or event
use our website or interact with our online content.
We may also receive information through trusted service providers that support our operations, such as booking platforms, payment processors, website platforms, email systems, ticketing providers or form software.
How we use and disclose information
Adult Ballet Centre® uses personal information for the purpose for which it was collected, for related purposes that would reasonably be expected, or where required or permitted by law.
We may disclose limited personal information to:
staff, teachers, contractors or service providers who need the information to perform their role
booking, payment, email, website, form, ticketing or administration platforms
professional advisers, insurers or legal representatives where necessary
emergency services, health professionals or relevant authorities if required for safety, legal or risk-management reasons
government, regulatory or law enforcement bodies where required by law.
We do not sell personal information.
Booking, payment and third-party systems
Adult Ballet Centre® uses third-party systems to support bookings, payments, memberships, communications, forms, website management and events.
These providers may collect, store or process personal information on our behalf. We take reasonable steps to work with reputable providers and expect them to manage information securely and lawfully.
Examples may include booking software, payment processors, email platforms, website platforms, online forms, analytics tools and event ticketing systems.
Where you interact directly with a third-party platform, that platform’s own privacy policy and terms may also apply.
Website analytics and cookies
Our website may use cookies, analytics tools or similar technologies to understand how visitors use the site, improve the user experience, monitor performance and support marketing activity.
Cookies may collect information such as browser type, device type, pages visited, time spent on the site and general location information.
You can usually adjust your browser settings to refuse or limit cookies, although some website features may not function as intended.
Email and marketing communications
Adult Ballet Centre® may send email updates, newsletters, event information, program announcements or relevant studio communications.
We aim to ensure our communications are respectful, relevant and aligned with the interests of our community.
You may unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us directly. Some essential administrative or transactional communications may still be sent, such as booking confirmations, payment notices, safety updates or program information.
Photography, video and media
From time to time, Adult Ballet Centre® may capture or use photography, video or other media for studio communications, website content, social media, promotional material, internal training, event documentation or archival purposes.
Where individual consent is required, we will seek it. For specific events, showcases, programs or promotional activities, separate media consent terms may apply.
If you have concerns about being photographed or filmed, please contact us before participating in the relevant class, program or event.
Storage and security
Adult Ballet Centre® takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored electronically, in secure cloud-based systems, in booking or administration platforms, in email records, or in limited physical records where necessary.
Access to personal information is limited to those who reasonably need it for studio, administrative, teaching, safety, legal or operational purposes.
While we take privacy and security seriously, no online system can be guaranteed to be completely secure.
Accessing or correcting your information
You may request access to personal information we hold about you, or ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, please contact us using the details below. We may need to verify your identity before responding.
We will respond within a reasonable timeframe and in accordance with applicable privacy laws.
Retention of information
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including for studio administration, legal, insurance, financial, safety, record-keeping and compliance purposes.
When information is no longer required, we will take reasonable steps to securely delete, de-identify or archive it where appropriate.
Overseas disclosure
Some of the third-party systems or cloud-based services we use may store or process information outside Australia.
Where this occurs, we take reasonable steps to ensure personal information is handled securely and consistently with applicable privacy requirements.
Children and minors
Adult Ballet Centre® primarily provides services for adults. Where any person under 18 participates in a permitted program, event or communication with us, we may require parent or guardian consent and contact details.
Automated tools and digital systems
Adult Ballet Centre® may use digital tools to support administration, communications, client experience, bookings, enquiries, website management and business operations.
Where digital or automated systems assist our processes, we aim to use them responsibly, proportionately and with appropriate human oversight. We do not use personal information in a way that is intended to unfairly affect an individual’s rights, access to services or treatment within our studio community.
This section is worth keeping because the OAIC has flagged additional privacy policy expectations from 10 December 2026 where organisations use computer programs to make decisions that could significantly affect people’s rights or interests.
Privacy questions or complaints
If you have a question, concern or complaint about how Adult Ballet Centre® handles personal information, please contact us first so we can try to resolve the matter respectfully and promptly.
Adult Ballet Centre®
Email: [insert email]
Address: Arnold Street Studio, Factory 6, 3–5 Arnold Street, Cheltenham VIC 3192
Website: [insert website]
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner. The OAIC oversees privacy rights and responsibilities under the Privacy Act 1988 and the Australian Privacy Principles.
Updates to this policy
Adult Ballet Centre® may update this Privacy Policy from time to time to reflect changes in our services, systems, legal obligations or information-handling practices.
The current version will be published on our website with the date of the latest update.